Impactful Credit Balance & Refund Specialist

Singing River Health System; United States; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Best-of-industry benefits

Flexible scheduling options

Professional pathways

Job summary

Singing River Health System is seeking a Credit Balance/Refund Specialist to resolve credit balances on patient accounts and unapplied cash postings. The role requires understanding government regulations, Medicare reporting, and accurate refunds.

You will report to the Cash Applications Manager and the Director of the Business Office. Ideal candidates have 5 years in patient accounting, strong attention to detail, and excellent communication skills.

Qualifications

• High School graduate or equivalent required.
• Five (5) years’ experience in patient accounting preferred.
• A full understanding of primary, secondary and tertiary insurance regulations as they pertain to primary and secondary billing and reimbursement regulations and payer responsibilities.
• General knowledge of debit/credit/adjustment accounting functions.

Responsibilities

• Resolve credit balances on patient accounts and unapplied cash postings.
• Prepare quarterly Medicare credit balance reports.
• Ensure accuracy and timeliness of adjustments, refunds and related reports.

Skills

Customer service

Communication skills

Attention to detail

Multi-tasking

Education

High School diploma or equivalent

Tools

MS Outlook

MS Word

Job description

Singing River Health System is seeking a Credit Balance/Refund Specialist to resolve credit balances on patient accounts and unapplied cash postings. The role requires understanding government regulations, Medicare reporting, and accurate refunds.

You will report to the Cash Applications Manager and the Director of the Business Office. Ideal candidates have 5 years in patient accounting, strong attention to detail, and excellent communication skills.