Remote Credit Analyst - Dealer Funding & Compliance

Credit Acceptance; Oregon; Hybrid; USD 35,000 - 41,000; Full time

Benefits offered by this job

401(K) match

Tuition reimbursement

Parental leave

Comprehensive medical/dental/vision

Job summary

Credit Acceptance is seeking a Credit Analyst for our Dealer Service Center to help dealers grow their business by resolving open requirements on customer applications with speed and compliance, while delivering superior service.

The role requires a Bachelor’s degree or equivalent experience, strong MS Office skills, and a commitment to policy adherence. Expect shift work, overtime during peak season, and occasional travel for training.

Qualifications

• Bachelor’s degree or equivalent Credit Acceptance work experience.
• 4 years of continuous experience in loan underwriting or document review in a high-volume call center.
• Proficiency in Microsoft Word, Excel and Outlook.
• Remain compliant with policies, processes and legal guidelines.
• Work Saturdays, with flex day and mandatory overtime during peak season and month-end.

Responsibilities

• Handle phone calls from stakeholders using the phone system.
• Review, validate and verify information via document review, internet searches, and calls to fund compliant deals.
• Provide high level customer service to maintain stakeholder relationships.
• Resolve and document dealer inquiries not related to funding.
• Keep dealer pipelines open by managing license, title, audit, and inventory issues.
• Welcome and onboard new dealers by offering initial funding assistance.
• Attend as required by policy and perform other duties as assigned.

Skills

Customer service

Communication

Adaptability

Time management

Independent work

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Credit Acceptance is seeking a Credit Analyst for our Dealer Service Center to help dealers grow their business by resolving open requirements on customer applications with speed and compliance, while delivering superior service.

The role requires a Bachelor’s degree or equivalent experience, strong MS Office skills, and a commitment to policy adherence. Expect shift work, overtime during peak season, and occasional travel for training.