Remote Credit Analyst: Dealer Funding & Support

Credit Acceptance; New York (NY); Remote; USD 35,000 - 41,000; Full time

Benefits offered by this job

401(K) match

Tuition reimbursement

Medical/dental/vision coverage

Parental leave

Adoption assistance

Job summary

Credit Acceptance seeks a Credit Analyst for our Dealer Service Center. This remote role involves helping dealers grow their business by resolving open requirements on customer applications and other tasks with speed and compliance.

Training includes six weeks of virtual sessions starting Jan 4, 2027, Monday–Friday 7:00 AM–4:00 PM PST, with travel to Southfield, MI Feb 8–11, 2027. Six days/week in peak season, Sat shifts required.

Qualifications

• Bachelor’s degree or equivalent Credit Acceptance work experience, or 4 years of continuous experience in loan underwriting or document review and validation in a high-volume call center environment.
• Proficient in Microsoft Word, Excel and Outlook.
• Remain compliant with policies, processes and legal guidelines.
• Work Saturday shifts with an offsetting flex day during regular work week and mandatory overtime during peak season and month end.

Responsibilities

• Handle Phone Calls: spend majority of time on our phone system from stakeholders.
• Review, validate and verify information through document review, internet searches and phone calls to fund compliant deals.
• Provide high level customer service to maintain relationships with stakeholders.
• Resolve and document dealer inquiries not related to funding process.
• Keep dealer pipeline open by managing license, title, audit and inventory issues.

Skills

Phone etiquette

Customer service

Attention to detail

Microsoft Word

Excel

Outlook

Education

Bachelor’s degree or equivalent experience in loan underwriting or document review

Tools

Microsoft Word

Excel

Outlook

Job description

Credit Acceptance seeks a Credit Analyst for our Dealer Service Center. This remote role involves helping dealers grow their business by resolving open requirements on customer applications and other tasks with speed and compliance.

Training includes six weeks of virtual sessions starting Jan 4, 2027, Monday–Friday 7:00 AM–4:00 PM PST, with travel to Southfield, MI Feb 8–11, 2027. Six days/week in peak season, Sat shifts required.