Remote Credit Administrator - Detail Driven & Customer Focus

Hajoca Corporation; Baton Rouge (LA); Remote; USD 30,000 - 33,000; Full time

Benefits offered by this job

Profit sharing

Medical coverage

Life insurance

401(k)

Job summary

Hajoca Corporation's Credit team in the National Support Center is seeking a Credit Administrator to handle the credit and collections process for an assigned base of accounts. This remote role offers the flexibility to work from anywhere in the United States while contributing to risk management and customer service.

You will review credit bureau reports, prepare approval packages, respond to references, and maintain accurate files.

Qualifications

• 1+ years of experience in customer service.
• Possession of or working towards a Credit Business Associate (CBA) designation from NACM is preferred.
• Wholesale distribution experience is preferred.

Responsibilities

• Handle all aspects of the credit and collections process for an assigned base of accounts.
• Foster relationships with internal and external customers to support needs and improve satisfaction.
• Prepare credit approval packages for submitted applications, annual reviews, job accounts and credit line increases.
• Interpret credit bureau reports and business credit reports.
• Respond to reference requests on existing customers.
• Assist in credit analysis and credit approval process.
• Assist in collateral issues.
• Maintain precise and up-to-date credit and collection files to support compliance and operational efficiency.
• Keep detailed electronic notes for each customer interaction and follow-up actions.
• Participate in team-based initiatives within Credit Department to achieve shared goals.
• Review and approve credit lines and job accounts up to $10,000.
• Review credit limit reports to initiate analysis for increases.
• Communicate with Profit Center Managers about PC exposure.
• Conduct collection calls on overdue accounts.
• Reconcile customer statements/billings and provide invoices as requested.
• Process refunds of credit balances.
• Troubleshoot payment application issues using various platforms.
• Complete required safety and compliance training.
• Perform other duties as assigned.

Job description

Hajoca Corporation's Credit team in the National Support Center is seeking a Credit Administrator to handle the credit and collections process for an assigned base of accounts. This remote role offers the flexibility to work from anywhere in the United States while contributing to risk management and customer service.

You will review credit bureau reports, prepare approval packages, respond to references, and maintain accurate files.