Multichannel Creative Project Lead

EXL; California (MO); On-site; USD 90,000 - 125,000; Full time

Job summary

EXL is seeking a Creative Project Manager to oversee end-to-end execution of cross-channel marketing campaigns. You will bridge clients, account teams, and production to ensure on-time delivery within scope and budget.

The role requires strong organizational skills, experience with direct mail, digital marketing, and production workflows, and a ability to manage complex review cycles with many stakeholders.

Qualifications

• Bachelor’s degree or equivalent professional experience in a related field.
• Five+ years of project management experience in marketing environments.
• Experience managing multi-channel creative projects across print and digital media.
• Strong understanding of direct mail, creative development, and production workflows.
• Experience managing complex review cycles with multiple stakeholders.
• Ability to translate stakeholder feedback into actionable revision instructions.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, time-management, and problem-solving abilities.

Responsibilities

• Lead project intake and requirements gathering from account and client teams.
• Define project scope, deliverables, timelines, dependencies, milestones, and approvals.
• Manage Wrike entries and production schedules; track progress and risks.
• Coordinate feedback from multiple stakeholders and consolidate into clear revision directions.
• Translate approved feedback into detailed revision instructions for the creative team.
• Ensure deliverables meet brand, legal, and production requirements.

Skills

Project management

Multi-channel campaigns

Stakeholder management

Detail-oriented

Communication

Problem solving

Education

Bachelor’s degree in Marketing, Advertising, Communications, Business, or related field

Tools

Wrike

Figma

Adobe Workfront

Jira

Asana

Adobe InDesign

Job description

EXL is seeking a Creative Project Manager to oversee end-to-end execution of cross-channel marketing campaigns. You will bridge clients, account teams, and production to ensure on-time delivery within scope and budget.

The role requires strong organizational skills, experience with direct mail, digital marketing, and production workflows, and a ability to manage complex review cycles with many stakeholders.