Remote Corporate Trust Team Lead

UMB Bank; Salt Lake City (UT); Remote; USD 98,000 - 145,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching program

annual incentive pay

health, dental, vision insurance

Health savings account

tuition reimbursement

wellbeing program

employee assistance program

Job summary

UMB is seeking a Corporate Trust Associate Relationship Manager to lead a team and manage top institutional clients in a remote setup. The role requires guiding junior staff, handling complex client issues, and coordinating banking services, billing, and risk controls.

Excellent relationship skills, strategic thinking, and knowledge of banking products are essential. This position offers growth, a comprehensive benefits package, and a focus on client satisfaction.

Qualifications

• Demonstrates strong client relationship management skills
• Demonstrates successful networking skills and the ability to establish a network of strategic contacts
• Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows and processing
• Demonstrated strong strategic and critical thinking abilities
• Demonstrates ability to manage multiple projects and timelines
• Demonstrates the ability to drive change through business planning
• Demonstrates exceptional written and verbal communication skills with attention to detail
• Demonstrates general knowledge of banking products and services
• Demonstrates the ability to be self‑directed

Responsibilities

• Lead and provide guidance to an assigned team of Corporate Trust Associate Relationship Managers
• Handle all levels of responsibilities that CRM I–III perform for significant client relationships
• Resolve administrative issues and support client staff at all levels
• Provide day‑to‑day support to institutional/corporate trust accounts incl. billing and fee considerations
• Negotiate document provisions with corporate legal and compliance
• Cross‑train to learn other Corporate Trust roles and provide support as needed

Skills

Client relationship management

Networking

Customer experience

Strategic thinking

Project management

Change leadership

Written and verbal communication

Banking products knowledge

Education

Bachelor’s degree or equivalent

Master’s Degree

Job description

UMB is seeking a Corporate Trust Associate Relationship Manager to lead a team and manage top institutional clients in a remote setup. The role requires guiding junior staff, handling complex client issues, and coordinating banking services, billing, and risk controls.

Excellent relationship skills, strategic thinking, and knowledge of banking products are essential. This position offers growth, a comprehensive benefits package, and a focus on client satisfaction.