Remote Corporate Services & Programs Coordinator

OpenKrill; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

OpenKrill is seeking a Corporate Services Administrator to provide high‑quality administrative, operational and stakeholder support across the organisation. The role covers rostering, scheduling, participant communications, incident triaging and CRM data integrity, with additional duties in travel, onboarding and payroll processes.

You will work with multiple departments, support the CEO/COO/CFO calendars, and ensure timely, accessible communications.

Qualifications

• Minimum 2 years’ experience in admin, communications or member support.
• Excellent organisation and attention to detail.
• Strong written and verbal communication.
• Problem‑solving and risk management skills.
• Experience with CRM, CMS and project management tools.
• Proactive, flexible and comfortable working remotely.
• Strong interpersonal skills and inclusive practice.
• Governance or payroll experience desirable.
• Knowledge of disability, education or arts sectors advantageous.

Responsibilities

• Manage central inboxes and phone lines.
• Provide administrative support across all departments.
• Support travel bookings, stationery and merchandise.
• Assist CEO, COO and CFO with diary and meeting management.
• Maintain data integrity across CRM, CMS and project systems.
• Assist with system migrations.
• Support payroll and rostering data entry.
• Ensure correct data entry and linking; follow paperwork and process requirements.
• Act as first point of contact for candidates, participants and weekend staff.
• Support onboarding, applications and communications.
• Coordinate drop‑in sessions, workshops and online events.
• Ensure accessible and inclusive communication.
• Process NDIS quotes and progress reporting.
• Manage rostering systems efficiently.
• Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups.
• Identify engagement issues and escalation.
• Complete payroll and timesheet reconciliation.
• Support onboarding of new staff; liaise with managers for system access.
• Create accessible templates; distribute timely updates; ensure consistent brand tone.
• Participate in staff meetings; maintain confidentiality; support other team members.

Skills

Administration

Communication

CRM

CMS

Google Workspace

Asana

Payroll experience

Remote work

Education

Certificate/Diploma in Business Administration

Tools

CRM software

CMS platforms

Google Workspace

Microsoft Office

Asana

Job description

OpenKrill is seeking a Corporate Services Administrator to provide high‑quality administrative, operational and stakeholder support across the organisation. The role covers rostering, scheduling, participant communications, incident triaging and CRM data integrity, with additional duties in travel, onboarding and payroll processes.

You will work with multiple departments, support the CEO/COO/CFO calendars, and ensure timely, accessible communications.