Remote Contracting Analyst – Data-Driven & Customer-Focused

The Hartford; Salt Lake City (UT); Hybrid; USD 46,000 - 69,000; Full time

Job summary

The Hartford is seeking a dynamic Contracting Analyst (OL10DN) to partner with business units in establishing and administrating contracts that enable agents to conduct business with The Hartford. You will manage contract authority, maintain agency records, and handle terminations, delivering actionable insights and partnering across teams to drive profitability.

In this hybrid/remote role, you will analyze data, prioritize customer needs, and grow into technical or leadership paths while

Qualifications

• Schedule follows EST hours, Monday–Friday.
• Insurance industry experience preferred.
• Strong technology skills and ability to learn software systems.
• Call center experience valued.
• Proven ability to build relationships with internal and external partners.
• Excellent communication, interpersonal, and presentation skills.
• Ability to think analytically, make recommendations, and propose solutions.
• Strong time management, organizational, and desk management skills.
• Goal‑oriented with a focus on delivering outcomes.
• Ability to challenge the status quo to improve results.

Responsibilities

• Champion a customer-first approach by ensuring all decisions and actions prioritize customer needs and satisfaction.
• Leverage data and critical thinking to analyze trends, identify opportunities, and support informed decision-making.
• Collaborate effectively across teams, fostering a culture of partnership and shared success.
• Apply financial acumen to evaluate options and make sound business decisions that drive profitability and efficiency.
• Take ownership of deliverables, ensuring timely completion and adherence to commitments.
• Adapt to evolving business priorities, demonstrating flexibility and resilience in a dynamic environment.
• Build and maintain strong relationships with internal and external stakeholders, earning trust through transparency and reliability.
• Pursue professional growth, with opportunities to advance into technical or leadership roles.
• Contribute to a results‑driven culture, working as an engaged and accountable team member to achieve organizational goals.

Skills

Insurance industry experience

Tech proficiency

Call center experience

Relationship building

Communication skills

Analytical thinking

Time management

Goal orientation

Challenging status quo

Job description

The Hartford is seeking a dynamic Contracting Analyst (OL10DN) to partner with business units in establishing and administrating contracts that enable agents to conduct business with The Hartford. You will manage contract authority, maintain agency records, and handle terminations, delivering actionable insights and partnering across teams to drive profitability.

In this hybrid/remote role, you will analyze data, prioritize customer needs, and grow into technical or leadership paths while