Contracting Analyst

The Hartford; Salt Lake City (UT); Hybrid; USD 46,000 - 69,000; Full time

Job summary

The Hartford is seeking a dynamic Contracting Analyst (OL10DN) to partner with business units in establishing and administrating contracts that enable agents to conduct business with The Hartford. You will manage contract authority, maintain agency records, and handle terminations, delivering actionable insights and partnering across teams to drive profitability.

In this hybrid/remote role, you will analyze data, prioritize customer needs, and grow into technical or leadership paths while

Qualifications

• Schedule follows EST hours, Monday–Friday.
• Insurance industry experience preferred.
• Strong technology skills and ability to learn software systems.
• Call center experience valued.
• Proven ability to build relationships with internal and external partners.
• Excellent communication, interpersonal, and presentation skills.
• Ability to think analytically, make recommendations, and propose solutions.
• Strong time management, organizational, and desk management skills.
• Goal‑oriented with a focus on delivering outcomes.
• Ability to challenge the status quo to improve results.

Responsibilities

• Champion a customer-first approach by ensuring all decisions and actions prioritize customer needs and satisfaction.
• Leverage data and critical thinking to analyze trends, identify opportunities, and support informed decision-making.
• Collaborate effectively across teams, fostering a culture of partnership and shared success.
• Apply financial acumen to evaluate options and make sound business decisions that drive profitability and efficiency.
• Take ownership of deliverables, ensuring timely completion and adherence to commitments.
• Adapt to evolving business priorities, demonstrating flexibility and resilience in a dynamic environment.
• Build and maintain strong relationships with internal and external stakeholders, earning trust through transparency and reliability.
• Pursue professional growth, with opportunities to advance into technical or leadership roles.
• Contribute to a results‑driven culture, working as an engaged and accountable team member to achieve organizational goals.

Skills

Insurance industry experience

Tech proficiency

Call center experience

Relationship building

Communication skills

Analytical thinking

Time management

Goal orientation

Challenging status quo

Job description

Lic & Cont Analyst – OL10DN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals — and to help others accomplish theirs, too. Join our team as we help shape the future.

The Contracting Analyst partners with business units to establish new contracts that enable agents to conduct business with The Hartford. This role also manages ongoing contract administration, including granting or extending business authority, maintaining accurate agency records, and processing contract terminations.

We’re looking for a dynamic and results‑driven professional to join our team. This role offers the opportunity to work in a collaborative environment where your contributions directly impact on our customers and business outcomes. If you’re passionate about delivering exceptional service, analyzing data, and driving results, we’d love to hear from you.

WORK ARRANGEMENTS

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our offices (Hartford, CT, San Antonio, TX, Lake Mary, FL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Only requirement is you agree to work the necessary core hours based on the time zones of the States that you are assigned to handle.

RESPONSIBILITIES

• Champion a customer-first approach by ensuring all decisions and actions prioritize customer needs and satisfaction.
• Leverage data and critical thinking to analyze trends, identify opportunities, and support informed decision-making.
• Collaborate effectively across teams, fostering a culture of partnership and shared success.
• Apply financial acumen to evaluate options and make sound business decisions that drive profitability and efficiency.
• Take ownership of deliverables, ensuring timely completion and adherence to commitments.
• Adapt to evolving business priorities, demonstrating flexibility and resilience in a dynamic environment.
• Build and maintain strong relationships with internal and external stakeholders, earning trust through transparency and reliability.
• Pursue professional growth, with opportunities to advance into technical or leadership roles.
• Contribute to a results‑driven culture, working as an engaged and accountable team member to achieve organizational goals.

QUALIFICATIONS

• Monday — Friday within the hours of 7:30 am to 6:00 pm EST. (Flex within these hours)
• Insurance industry experience preferred.
• Strong Technology and Computer skills; general comfort with technology and ability to learn software systems.
• Call center experience valued.
• Proven success in developing and maintaining strong relationships with internal and external partners.
• Excellent communication, interpersonal, and presentation skills.
• Ability to think analytically, make recommendations, and propose solutions.
• Strong time management, organizational, and desk management skills.
• Goal‑oriented with a focus on delivering outcomes.
• Ability to challenge the status quo to improve results.

INTERNET

The following is required for remote work: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi‑Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$46,222 – $69,333

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age