Remote Contract Operations Lead: Ironclad Expert

Higgsfield Inc.; San Francisco (CA); A distancia; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote (US)

Occasional travel to SF office

Stock option program

Comprehensive benefits

Descripción de la vacante

Higgsfield Inc. is seeking a highly operational Contract Manager to own and scale commercial contracting processes across Legal, Finance, and GTM. You will manage intake, drafting, negotiations, and approvals while driving automation via Ironclad, DocuSign, and AI-enabled workflows.

The role emphasizes building scalable systems, SLAs, and metadata-driven reporting, with emphasis on remote work in the United States and periodic travel to the San Francisco office for in-person planning.

Formación

• 5+ years in contract management, legal operations, or commercial operations, ideally at a high-growth technology company.
• Deep hands-on Ironclad experience building and launching workflows, templates, approvals, permissions, playbooks, and reporting.
• Experience scaling or cleaning up a CLM, including legacy migrations, record consolidation, and workflow rollouts.
• Ability to independently negotiate NDAs and prepare first-pass commercial agreement markups using established playbooks.
• Strong working knowledge of commercial agreements and contracting lifecycles; a law degree is not required.
• Exceptional attention to detail, organization, and follow-through in a high-volume environment.
• Strong judgment around applying playbooks, meeting SLAs, and knowing when to elevate to Legal.
• Collaborative, clear communicator who works effectively across Legal, Finance, Growth, Recruiting, PR, and leadership.
• Familiarity with automation and AI tools such as n8n and Claude, with an interest in using technology to scale legal operations.

Responsabilidades

• Manage the full lifecycle of commercial agreements, including creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements.
• Own contract intake across Growth, Marketing, PR, Recruiting, Finance, and B2B; route, prioritize, track, and drive requests through completion.
• Independently draft, review, and negotiate NDAs within approved playbooks and fallbacks.
• Prepare first drafts and markups of commercial agreements using Higgsfield templates and playbooks, escalating exceptions to Legal with clear recommendations.
• Conduct final quality checks and coordinate Legal, Finance, and executive approvals before signature.
• Route approved agreements through Ironclad and DocuSign and ensure executed agreements are properly filed.
• Manage contracting SLAs, proactively flag delays, and maintain clear visibility into open matters.
• Co-own the build and ongoing administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting.
• Translate Higgsfield’s contracting playbooks into standardized clauses, approved fallbacks, escalation rules, and automated workflows.
• Build and maintain self-service intake workflows and templates across B2B and non-B2B agreements.
• Maintain permissions, record types, legacy agreements, and repository hygiene so Ironclad remains the single source of truth.
• Troubleshoot workflow issues and partner with workflow engineers when technical support is required.
• Build reporting around contract volume, cycle times, SLAs, and bottlenecks.
• Support integrations and automation across Finance, Security, Slack, AI-assisted review, and other systems.
• Onboard teams to Ironclad and create lightweight documentation that drives adoption.
• Own matters from intake through execution, filing, and stakeholder communication.
• Maintain accurate trackers and provide concise, proactive updates without requiring follow-up.
• Identify gaps in templates, workflows, or processes and take ownership of resolving them.
• Apply approved templates and playbooks independently while escalating exceptions early.
• Continuously improve contracting processes through better workflows, automation, reporting, and AI tooling.

Conocimientos

Contract management

Negotiation

Cross-functional collaboration

Attention to detail

Herramientas

Ironclad

n8n

Claude

Descripción del empleo

Higgsfield Inc. is seeking a highly operational Contract Manager to own and scale commercial contracting processes across Legal, Finance, and GTM. You will manage intake, drafting, negotiations, and approvals while driving automation via Ironclad, DocuSign, and AI-enabled workflows.

The role emphasizes building scalable systems, SLAs, and metadata-driven reporting, with emphasis on remote work in the United States and periodic travel to the San Francisco office for in-person planning.