Remote Contract Manager — SaaS Renewals & Revenue Ops

Ashby, Inc.; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Ashby, Inc. Remote Contract Manager position supporting startup accounts (up to 100 employees) focuses on renewals, contract questions, and collaboration with Sales, CS, and Revenue Operations to streamline the renewal lifecycle.

You will navigate pricing, generate order forms, and maintain CRM data to ensure renewals meet customer needs while supporting Ashby's growth trajectory in a fast-paced SaaS environment.

Qualifications

• Experience with B2B SaaS renewals and contract negotiations.
• Experience managing high-volume SMB accounts.
• Strong collaboration with Sales and Customer Success.

Responsibilities

• Manage annual renewals and month-to-month subscriptions for startup accounts.
• Answer contract questions and coordinate with internal teams.
• Lead the renewal process to align terms with business goals.
• Maintain accurate CRM records and create necessary order forms.
• Navigate pricing discussions with empathy and tact.

Skills

Renewal management

Contract negotiations

CRM hygiene

Revenue operations

Cross-functional collaboration

Account management

Stakeholder management

Job description

Ashby, Inc. Remote Contract Manager position supporting startup accounts (up to 100 employees) focuses on renewals, contract questions, and collaboration with Sales, CS, and Revenue Operations to streamline the renewal lifecycle.

You will navigate pricing, generate order forms, and maintain CRM data to ensure renewals meet customer needs while supporting Ashby's growth trajectory in a fast-paced SaaS environment.