Remote Contents Property Adjuster – Complex Losses

Allstate Insurance Company; Columbus (OH); On-site; USD 62,000 - 117,000; Full time

Benefits offered by this job

Benefits package from Day 1

401K/pension

Education reimbursement

Home office connectivity stipend

Job summary

Allstate Insurance Company in Columbus, OH is seeking a Coordinated Property Adjuster to handle escalated property claims with complex contents damage. You will investigate coverage, collaborate with vendors via video, and write detailed damage estimates while guiding customers through a fast, fair process.

You will negotiate settlements, coordinate with other adjusters, and leverage data analytics to inform decisions. Training and ongoing mentoring are provided to develop your career.

Qualifications

• Valid driver's license and willingness to travel as required by the role.
• Residency within the posted location (Columbus, OH) is mandatory.

Responsibilities

• Handle escalated claims involving complex contents damage.
• Conduct thorough coverage investigations to ensure correct policy application.
• Use video technology to collaborate with onsite vendors and write contents damage estimates.
• Communicate empathetically with customers to guide them through the claim process.
• Negotiate settlements in line with standard methodologies.
• Coordinate with structure and ALE adjusters for holistic claim handling.
• Use data and analytics to inform decision making.
• Participate in virtual training and receive ongoing mentoring and coaching.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Negotiation

Time Management

Working Independently

Tools

Xactimate

Job description

Allstate Insurance Company in Columbus, OH is seeking a Coordinated Property Adjuster to handle escalated property claims with complex contents damage. You will investigate coverage, collaborate with vendors via video, and write detailed damage estimates while guiding customers through a fast, fair process.

You will negotiate settlements, coordinate with other adjusters, and leverage data analytics to inform decisions. Training and ongoing mentoring are provided to develop your career.