Remote Content Operations Lead for Growth

Zoom; Topeka (KS); Hybrid; USD 65,000 - 159,000; Full time

Job summary

Zoom is seeking a Content Operations Lead to own the end-to-end content engine, optimizing workflows, publishing processes, and CMS governance across channels. You will collaborate with marketing and online teams to ensure timely, high-quality content delivery and scalable operations.

The role requires 3+ years in content or marketing operations, familiarity with CMS platforms (Optimizely a plus), and a track record of cross-functional project delivery.

Qualifications

• 3+ years of experience in content operations, marketing operations, or program management in a fast-paced setting.
• Ability to build and optimize content workflows, processes, and governance from the ground up.
• Hands-on experience with content management platforms and CMS tools; Optimizely is a plus.

Responsibilities

• Define and operationalize the end-to-end content engine, establishing processes, tools, and resourcing frameworks.
• Lead the implementation and ongoing optimization of the CMS and content platform governance, workflows, and best practices.
• Drive content traffic management with clear timelines, ownership, and cross-functional alignment.

Skills

Content operations

CMS experience

SEO/AEO

AI tooling

Tools

Optimizely

Job description

Zoom is seeking a Content Operations Lead to own the end-to-end content engine, optimizing workflows, publishing processes, and CMS governance across channels. You will collaborate with marketing and online teams to ensure timely, high-quality content delivery and scalable operations.

The role requires 3+ years in content or marketing operations, familiarity with CMS platforms (Optimizely a plus), and a track record of cross-functional project delivery.