Remote Contact Center CSR — High-Volume Support

Manpower, Inc.; United States; Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Equipment provided

Training included

Contract-to-hire

Gift certificate incentive

Job summary

Manpower, Inc. seeks a Remote Contact Center CSR to support the State Farm campaign from a home office. The role emphasizes clear communication, accuracy, and adherence to compliance guidelines, in a high-volume environment.

The position offers full-time hours 9AM-8PM EST, equipment supplied for remote work, training, and a contract-to-hire path with a structured campaign setup. A performance milestone may trigger incentives.

Qualifications

• Excellent communication and listening skills.
• Ability to handle high call volume with professionalism.
• Comfort navigating a laptop and basic home-office setup.
• Commitment to following compliance and legal guidelines during every interaction.

Responsibilities

• Provide exceptional customer service via phone and written channels.
• Assist customers with inquiries about financial accounts and services.
• Maintain accurate records of customer interactions.
• Follow legal and compliance guidelines during customer interactions.

Skills

Strong communication

High-volume environment

Tech-savvy basics

Compliance knowledge

Tools

Laptop

Docking station

Keyboard skills

Job description

Manpower, Inc. seeks a Remote Contact Center CSR to support the State Farm campaign from a home office. The role emphasizes clear communication, accuracy, and adherence to compliance guidelines, in a high-volume environment.

The position offers full-time hours 9AM-8PM EST, equipment supplied for remote work, training, and a contract-to-hire path with a structured campaign setup. A performance milestone may trigger incentives.