Remote - Entry Level CSR

American Income Life Insurance Company; Orlando (FL); Remote; USD 32,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Hands-on training and ongoing support

Weekly compensation

Performance-based bonus opportunities

Residual income potential

Flexible scheduling

Company-sponsored travel incentives

Recognition programs

Career growth and leadership developme

Job summary

American Income Life Insurance Company is seeking a motivated, client-focused professional for a fully remote role. You will work directly with clients to discuss products, services, and coverage options, answering questions and guiding decisions in a supportive environment.

You will stay informed on current programs and updates to provide reliable options that fit client needs, while building lasting relationships through clear communication and thorough documentation.

Qualifications

• Customer service, sales, or client-facing experience is helpful but not required
• Strong written and verbal communication skills
• Comfortable building rapport with clients
• Organized, dependable, and able to manage multiple priorities
• Self-motivated with a positive and professional attitude
• Able to work independently while contributing to a team environment

Responsibilities

• Assist clients with questions about products, services, and coverage
• Provide clear, accurate, and professional information
• Build positive relationships through strong communication and follow-up
• Review client needs and help identify suitable options
• Stay current on company programs, services, and product updates
• Maintain organized records and complete required documentation
• Participate in ongoing training and development

Job description

We are looking for a motivated, people-focused professional to join a well-established supplemental benefits organization that has supported families for more than 60 years.

As our team continues to grow across North America, we are seeking individuals who communicate well, enjoy helping others, and are interested in building a long-term career in a supportive remote environment.

About The Role

In this position, you will work directly with clients to provide information about available products, services, and coverage options. You will answer questions, review client needs, and help ensure each person receives clear and accurate guidance.

You will also stay informed on current programs and updates so you can provide reliable support and identify options that may better fit a client’s needs.

Responsibilities

• Assist clients with questions about products, services, and coverage
• Provide clear, accurate, and professional information
• Build positive relationships through strong communication and follow-up
• Review client needs and help identify suitable options
• Stay current on company programs, services, and product updates
• Maintain organized records and complete required documentation
• Participate in ongoing training and development

Qualifications

• Customer service, sales, or client-facing experience is helpful but not required
• Strong written and verbal communication skills
• Comfortable building rapport with clients
• Organized, dependable, and able to manage multiple priorities
• Self-motivated with a positive and professional attitude
• Able to work independently while contributing to a team environment

Who We’re Looking For

The ideal candidate is coachable, confident, and motivated to grow. You should be comfortable speaking with clients, learning new systems, and maintaining professionalism in a fast-paced remote environment.

What We Offer

• Fully remote work environment
• Hands-on training and ongoing support
• Weekly compensation
• Performance-based bonus opportunities
• Residual income potential
• Flexible scheduling
• Company-sponsored travel incentives
• Recognition programs
• Career growth and leadership development opportunities