Remote Consumer Lending Specialist (Bilingual Bonus)

RBFCU Insurance Agency LLC; San Antonio (TX); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching incentives

Medical, vision and dental benefits

Paid time off

Job summary

RBFCU is seeking a Consumer Lending Representative in San Antonio, TX. The role supports members seeking consumer loans primarily via inbound channels (phone and video chat) and involves processing applications, educating members on products, and ensuring smooth loan finalization.

Training is provided with potential to work from home after evaluation. The position requires a high school diploma or GED, 9 months of financial-institution experience or 2 years of customer service, and proficient

Qualifications

• High School Diploma or GED required.
• Minimum 9 months financial institution experience or 2 years customer service experience.
• Proficient with PC, software, and Microsoft applications; able to type 25 wpm and use 10-key by touch.

Responsibilities

• Fulfill member loan applications and inquiries and finalize/fund consumer lending loans.
• Provide enthusiastic, professional, courteous service to members.
• Discuss and recommend products and services to meet member needs.
• Process paperwork and collect fees to complete title work.

Skills

PC proficiency

MS Office

Typing 25 wpm

10-key by touch

Education

High School Diploma

Tools

Microsoft Office

Job description

RBFCU is seeking a Consumer Lending Representative in San Antonio, TX. The role supports members seeking consumer loans primarily via inbound channels (phone and video chat) and involves processing applications, educating members on products, and ensuring smooth loan finalization.

Training is provided with potential to work from home after evaluation. The position requires a high school diploma or GED, 9 months of financial-institution experience or 2 years of customer service, and proficient