Remote Consumer Lending Specialist — Empower Members

Randolph-Brooks Federal Credit Union; United States; Remote; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Bilingual Spanish/English differential

Zusammenfassung

Randolph-Brooks Federal Credit Union is seeking a Consumer Lending Representative to assist members with consumer loans via inbound channels (phone and video chat). Remote-in-Texas work setup with quarterly on-site visits, plus opportunities for growth through RBFCU’s Learning and Development program.

The role emphasizes exceptional service, problem solving, and promoting RBFCU products to enhance members’ financial well‑being. Strong communication and teamwork are essential.

Qualifikationen

• High school diploma or GED required.
• Proficiency with PC, Microsoft Office, and standard office equipment.

Aufgaben

• Process loan applications and inquiries and finalize/fund consumer lending loans.
• Provide enthusiastic, professional, and courteous service to members and prospects.
• Discuss and recommend RBFCU products and services to meet member needs.
• Maintain knowledge of RBFCU policies and regulatory laws.

Kenntnisse

PC proficiency

Typing 25 wpm

10-key by touch

Organizational skills

Time management

Interpersonal skills

Team player

Bilingual English/Spanish

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Randolph-Brooks Federal Credit Union is seeking a Consumer Lending Representative to assist members with consumer loans via inbound channels (phone and video chat). Remote-in-Texas work setup with quarterly on-site visits, plus opportunities for growth through RBFCU’s Learning and Development program.

The role emphasizes exceptional service, problem solving, and promoting RBFCU products to enhance members’ financial well‑being. Strong communication and teamwork are essential.