Remote Consular Services Senior Associate - Visa Expert

Vialto Partners; California; A distancia; USD 90.000 - 150.000; Jornada completa

Descripción de la vacante

Vialto Partners in the United States is seeking a Senior Associate for Consular Services to manage business visa and consular matters from initiation to completion, providing consultative guidance and exceptional client service.

You will work with clients, embassies, and consulates, coordinate appointments, and support cross-border services, with a focus on deploying robust regulatory knowledge and proactive case management in a remote work setting.

Formación

• 3–6 years of directly relevant business visa experience.
• Hands-on experience preparing and managing business visa applications.
• Strong case management experience supporting matters from initiation through completion.
• Experience coordinating visa appointments and managing consular processing requirements.
• Experience liaising directly with embassies and consulates in support of business visa and consular matters.
• Strong client service orientation and relationship management capabilities.
• Experience supporting passport services.

Responsabilidades

• Manage an active portfolio of business visa matters from initiation through completion.
• Assess visa requirements and provide guidance based on traveler circumstances and destination requirements.
• Prepare, coordinate, review, and monitor business visa applications and supporting documentation.
• Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle.
• Coordinate visa appointment scheduling and consular processing activities.
• Liaise directly with embassies and consulates to support business visa and consular matters.
• Partner with Vialto colleagues globally to support cross-border business visa and consular services.
• Maintain accurate case records and adhere to Vialto quality standards and operational procedures.
• Provide technical guidance, coaching, and quality review support to junior team members.
• Support larger client projects and contribute to process improvements and operational excellence initiatives.
• Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.

Conocimientos

Business visa

Case management

Client service

Embassy liaison

Passport services

Descripción del empleo

Vialto Partners in the United States is seeking a Senior Associate for Consular Services to manage business visa and consular matters from initiation to completion, providing consultative guidance and exceptional client service.

You will work with clients, embassies, and consulates, coordinate appointments, and support cross-border services, with a focus on deploying robust regulatory knowledge and proactive case management in a remote work setting.