Global Business Visa Advisory Senior Associate - Remote

Vialto; Columbus (OH); Remote; USD 50,000 - 80,000; Full time

Job summary

Vialto is seeking a Senior Associate for our U.S. Consular Services team to manage business visa and consular matters from initial assessment to completion. You will work with clients, embassies, consulates, and global colleagues to deliver thoughtful, consultative service.

This remote, U.S.-based role offers exposure to cross-border mobility, leadership opportunities within a collaborative environment, and a salary range of $50,000–$80,000 depending on experience and location.

Qualifications

• 3–6 years of directly relevant business visa experience.
• Hands-on experience preparing and managing business visa applications.
• Strong case management experience from initiation to completion.
• Experience coordinating visa appointments and liaising with embassies/consulates.
• Excellent written and verbal communication with client service orientation.
• Ability to work independently while collaborating across global teams.

Responsibilities

• Manage an active portfolio of business visa and consular matters from initiation through completion.
• Assess business visa requirements and provide appropriate guidance based on traveler circumstances and destination requirements.
• Prepare, coordinate, review, and monitor business visa applications and supporting documentation.
• Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle.
• Coordinate visa appointment scheduling and consular processing activities.
• Liaise directly with embassies and consulates to support business visa and consular matters.
• Partner with Vialto colleagues globally to support cross-border business visa and consular services.
• Monitor government and consular updates and communicate relevant changes internally and externally.
• Maintain accurate case records and adhere to Vialto quality standards and operational procedures.
• Provide technical guidance, coaching, and quality review support to junior team members.
• Support larger client projects and contribute to process improvements and operational excellence initiatives.
• Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.

Skills

Business visa

Case management

Client service

Embassy liaison

Multitasking

Job description

Vialto is seeking a Senior Associate for our U.S. Consular Services team to manage business visa and consular matters from initial assessment to completion. You will work with clients, embassies, consulates, and global colleagues to deliver thoughtful, consultative service.

This remote, U.S.-based role offers exposure to cross-border mobility, leadership opportunities within a collaborative environment, and a salary range of $50,000–$80,000 depending on experience and location.