Senior Visa & Consular Services Associate (Remote)

Vialto Partners; California City (CA); Remote; USD 90,000 - 150,000; Full time

Job summary

Vialto Partners is seeking a Senior Associate for Consular Services to manage business visa and consular matters from initiation through completion, advising clients and coordinating with embassies and consulates. The role focuses on delivering consultative guidance and exceptional service across the case lifecycle.

This opportunity expands client exposure, advisory responsibilities, and leadership within a collaborative team, with long-term growth potential and global cross-border coordination.

Qualifications

• 3–6 years of directly relevant business visa experience.
• Hands-on experience preparing and managing business visa applications.
• Strong case management experience supporting matters from initiation through completion.
• Experience coordinating visa appointments and managing consular processing requirements.
• Experience liaising directly with embassies and consulates in support of business visa and consular matters.
• Strong understanding of corporate business visa processes and outbound travel authorization requirements.
• Strong client service orientation and relationship management capabilities.
• Experience supporting passport services.

Responsibilities

• Manage an active portfolio of business visa and consular matters from initiation through completion.
• Assess business visa requirements and provide appropriate guidance based on traveler circumstances and destination requirements.
• Prepare, coordinate, review, and monitor business visa applications and supporting documentation.
• Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle.
• Coordinate visa appointment scheduling and consular processing activities.
• Liaise directly with embassies and consulates to support business visa and consular matters.
• Partner with Vialto colleagues globally to support cross-border business visa and consular services.
• Maintain accurate case records and adhere to Vialto quality standards and operational procedures.
• Provide technical guidance, coaching, and quality review support to junior team members.
• Support larger client projects and contribute to process improvements and operational excellence initiatives.
• Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.

Skills

Business visa

Client service

Relationship mgmt

Embassy liaison

Job description

Vialto Partners is seeking a Senior Associate for Consular Services to manage business visa and consular matters from initiation through completion, advising clients and coordinating with embassies and consulates. The role focuses on delivering consultative guidance and exceptional service across the case lifecycle.

This opportunity expands client exposure, advisory responsibilities, and leadership within a collaborative team, with long-term growth potential and global cross-border coordination.