Remote Configuration & Testing Analyst

Alight; Illinois; On-site; USD 75,000 - 95,000; Full time

Job summary

Alight is seeking a collaborative Configuration and Testing Analyst to partner with Account Executives, clients, and internal teams. You will lead conversations to understand business needs, gather requirements, and translate challenges into effective solutions for Leave Solutions.

You will ensure configurations are tested and delivered accurately, promoting standardized processes across the organization. You will also mentor other analysts, evaluate outcomes, and develop best practices to

Qualifications

• Have business analysis experience with demonstrated expertise in gathering, analyzing, and documenting complex business requirements.
• Have experience in Absence & Disability, Leave of Absence, HR, employee benefits, and/or health insurance technology solutions.
• Demonstrate proven ability to deliver detailed requirements for complex projects and support business transformation, process improvement, or automation initiatives.
• Possess proficiency with tools such as Microsoft Excel, Word, Notepad++, and/or configuration and integration platforms.
• Have analytical, problem-solving, communication, and stakeholder-management skills.
• Be able to collaborate effectively across client-facing, business, operational, and technical teams.
• Possess bachelor's degree in technical or related discipline, or equivalent relevant professional experience.
• Experience in Smart Sheets and JAVA is required and IIBA CCBA and/or CBAP certification is a plus.

Responsibilities

• Partner with clients and internal stakeholders to translate business needs into clear requirements.
• Lead requirements-gathering discussions and support system configuration, implementation and testing.
• Identify opportunities to improve processes, increase efficiency, and establish scalable practices.
• Maintain strong relationships with client, business, and technical partners for ongoing operations.
• Serve as a functional escalation point and coordinate appropriate solutions.
• Collaborate with technology partners to align requirements and development efforts.
• Mentor and support other analysts in requirements gathering and documentation.
• Evaluate completed work to identify learnings and future process improvements.
• Develop and promote tools and best practices aligned with Alight Leave Solutions' goals.

Skills

Business analysis

Analytical thinking

Problem solving

Communication

Stakeholder management

Collaboration

Requirements gathering

Education

Bachelor's degree in technical or related discipline

Tools

Microsoft Excel

Microsoft Word

Notepad++

Configuration platforms

Smart Sheets

Java

Job description

Alight is seeking a collaborative Configuration and Testing Analyst to partner with Account Executives, clients, and internal teams. You will lead conversations to understand business needs, gather requirements, and translate challenges into effective solutions for Leave Solutions.

You will ensure configurations are tested and delivered accurately, promoting standardized processes across the organization. You will also mentor other analysts, evaluate outcomes, and develop best practices to