Remote Configuration & Testing Analyst

Alight Solutions Ltd; Illinois; Remote; USD 75,000 - 95,000; Full time

Job summary

Alight Solutions Ltd in the United States seeks a collaborative Configuration and Testing Analyst to partner with Account Executives, clients, and internal business and technology teams. You will lead conversations to understand business needs, gather and document requirements, identify opportunities for improvement, and translate complex challenges into effective solutions.

You will play an important role in supporting Alight Leave Solutions, helping ensure solutions are configured, tested, and

Qualifications

• Demonstrated expertise in gathering, analyzing, and documenting complex business requirements.
• Experience in Absence & Disability, Leave of Absence, HR, benefits, and health insurance tech.
• Deliver detailed requirements for complex projects and drive process improvements.
• Proficient with Excel, Word, Notepad++, and integration/configuration platforms.
• Strong analytical, communication and stakeholder-management skills.
• Collaborate across client-facing, business, operational and technical teams.
• Bachelor's degree or equivalent professional experience; JAVA and CCBA/CBAP a plus.

Responsibilities

• Partner with clients and stakeholders to understand processes and translate needs into actionable requirements.
• Lead requirements-gathering and support system configuration, implementation and testing.
• Identify process improvements, increase efficiency and establish scalable practices.
• Maintain relationships with client, business and technical partners for operational effectiveness.
• Act as escalation point to evaluate issues and coordinate solutions.
• Collaborate with technology teams to align requirements and development efforts.
• Mentor other Business Systems Analysts in requirements gathering and analysis.
• Evaluate outcomes to identify learnings and strengthen future processes.
• Develop and promote tools and best practices aligned with Alight Leave Solutions goals.

Skills

Business analysis

Stakeholder management

Requirements gathering

Analytical thinking

Communication

Cross-functional collaboration

Experience with Absence & Disability

Education

Bachelor's degree in technical or related discipline

Tools

Microsoft Excel

Microsoft Word

Notepad++

configuration platforms

integration platforms

Java

Smart Sheets

IIBA CCBA/CBAP (nice to have)

Job description

Alight Solutions Ltd in the United States seeks a collaborative Configuration and Testing Analyst to partner with Account Executives, clients, and internal business and technology teams. You will lead conversations to understand business needs, gather and document requirements, identify opportunities for improvement, and translate complex challenges into effective solutions.

You will play an important role in supporting Alight Leave Solutions, helping ensure solutions are configured, tested, and