Remote Conference Registration Specialist

Conference Catalysts

Orlando (FL)

Hybrid

USD 48,000 - 58,000

Full time

13 days ago
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Benefits offered by this job

Health insurance
FSA (Health)
401(k) with employer match
Flexible time off
14 paid holidays
Life and AD&D insurance

Job summary

Conference Catalysts is seeking a Registration Associate to support a growing portfolio of conferences and events. This remote, full-time role focuses on registration workflows, data analysis, and client support, handling 50+ websites yearly with Cvent.

You will maintain attendee records, generate reports, and coordinate with marketing, logistics, and finance to ensure smooth experiences from registration through post-event reconciliation. Some domestic travel is expected.

Qualifications

  • 2+ years of experience using event management platforms like Cvent to handle registration, reporting, and payment processing.
  • Proven success managing registration for a variety of events, including both small-scale meetings and large, complex conferences.
  • Advanced proficiency in Microsoft Excel, utilizing complex formulas, pivot tables, and data analysis functions to transform data into insights.
  • Exceptional communication and organizational skills with a strong ability to manage multiple projects and stakeholders.
  • Highly adaptable with a knack for quickly learning new technologies and solving problems in real time.
  • Associate's degree, or equivalent level of education and experience.

Responsibilities

  • Build, test, and manage 50+ event registration websites each year using Cvent, including forms, logic, payment integrations, discount codes, and communication workflows.
  • Maintain registration records, track attendee status, process updates or cancellations, and ensure data accuracy throughout the event lifecycle.
  • Serve as the primary contact for registration-related inquiries, providing clear, prompt, and professional responses to clients and attendees.
  • Generate regular and ad-hoc registration reports, dashboards, and analytics for both internal teams and clients.
  • Reconcile post-event data and collaborate with finance teams to close out registrations and revenue reports accurately.
  • Coordinate with other departments (marketing, logistics, tech) to ensure consistent attendee experience across platforms.
  • Provide on-site support as needed, including badge printing, check-in, and troubleshooting onsite registration tools.

Skills

Project management
Communication
Data analysis
Adaptability
Attention to detail
Multitasking

Education

Associate's degree or equivalent
Bachelor's Degree

Tools

Cvent
Excel

Job description

Conference Catalysts is seeking a Registration Associate to support a growing portfolio of conferences and events. This remote, full-time role focuses on registration workflows, data analysis, and client support, handling 50+ websites yearly with Cvent.

You will maintain attendee records, generate reports, and coordinate with marketing, logistics, and finance to ensure smooth experiences from registration through post-event reconciliation. Some domestic travel is expected.

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