Remote Computer Systems Analyst – IT & Cloud Support

VetJobs; Chantilly (VA); On-site; USD 100,000 - 120,000; Full time

Job summary

CACI International Inc in Chantilly, VA seeks a Computer Systems Analyst to support our IT environment, focusing on configuring and maintaining systems and assisting customers.

This role offers continuous learning, professional development, and opportunities to pursue certifications while delivering timely IT support across remote and on-site users.

A Top Secret clearance and strong communication skills are required.

Qualifications

• Requires Top Secret clearance and ability to obtain/maintain it.
• Associate's degree or technical training plus 2 years in IT support.
• Technical knowledge in computer hardware and software.

Responsibilities

• Prioritize tasks and manage time in a fast-paced IT environment.
• Provide timely IT support to users via phone, email, and chat.
• Guide customers remotely through system configuration and troubleshooting processes.
• Demonstrate willingness to learn new technologies and adapt to changing requirements.
• Communicate effectively with users across multiple channels.

Skills

Top Secret Clearance

Ability to work independently

Strong communication

Troubleshooting

Education

High School/GED

Bachelor's degree preferred

Tools

Active Directory

VPN troubleshooting

Microsoft Office 365

Job description

CACI International Inc in Chantilly, VA seeks a Computer Systems Analyst to support our IT environment, focusing on configuring and maintaining systems and assisting customers.

This role offers continuous learning, professional development, and opportunities to pursue certifications while delivering timely IT support across remote and on-site users.

A Top Secret clearance and strong communication skills are required.