TS-Cleared IT Systems Analyst: Cloud & Support

CACI International Inc; Chantilly (VA); On-site; USD 31,000 - 45,000; Full time

Job summary

CACI is seeking a Computer Systems Analyst to support a fast-paced IT environment in Chantilly, VA. The role emphasizes technical troubleshooting, customer support, and remote guidance to configure, maintain, and troubleshoot systems.

Growth through training and certifications is encouraged. The candidate will work with Office 365 and cloud concepts, requiring a solid hardware/software foundation and strong communication skills.

Qualifications

• Associate’s degree or similar technical training and at least two years of related experience.
• Ability to obtain and maintain a Top-Secret Clearance.
• Must possess technical skill and knowledge in computer hardware and software.
• Additional training will be required to support legacy systems.

Responsibilities

• Prioritize tasks and manage time effectively in a fast-paced environment.
• Provide timely and effective assistance with IT-related issues.
• Guide customers remotely through system configuration, maintenance, and troubleshooting.
• Learn new technologies and adapt to changing requirements.
• Exhibit strong verbal and written communication with users via email, phone, and messaging.
• Apply knowledge of cloud concepts and Office 365 in support scenarios.
• Maintain basic understanding of networking concepts and hardware/software.

Skills

Technical troubleshooting

Customer support

Remote guidance

Cloud concepts

Education

Associate degree

Tools

Active Directory

VPN troubleshooting

Job description

CACI is seeking a Computer Systems Analyst to support a fast-paced IT environment in Chantilly, VA. The role emphasizes technical troubleshooting, customer support, and remote guidance to configure, maintain, and troubleshoot systems.

Growth through training and certifications is encouraged. The candidate will work with Office 365 and cloud concepts, requiring a solid hardware/software foundation and strong communication skills.