Computer Systems Analyst - Chantilly VA

VetJobs; Chantilly (VA); On-site; USD 100,000 - 120,000; Full time

Job summary

CACI International Inc in Chantilly, VA seeks a Computer Systems Analyst to support our IT environment, focusing on configuring and maintaining systems and assisting customers.

This role offers continuous learning, professional development, and opportunities to pursue certifications while delivering timely IT support across remote and on-site users.

A Top Secret clearance and strong communication skills are required.

Qualifications

• Requires Top Secret clearance and ability to obtain/maintain it.
• Associate's degree or technical training plus 2 years in IT support.
• Technical knowledge in computer hardware and software.

Responsibilities

• Prioritize tasks and manage time in a fast-paced IT environment.
• Provide timely IT support to users via phone, email, and chat.
• Guide customers remotely through system configuration and troubleshooting processes.
• Demonstrate willingness to learn new technologies and adapt to changing requirements.
• Communicate effectively with users across multiple channels.

Skills

Top Secret Clearance

Ability to work independently

Strong communication

Troubleshooting

Education

High School/GED

Bachelor's degree preferred

Tools

Active Directory

VPN troubleshooting

Microsoft Office 365

Job description

Job Title: Computer Systems Analyst

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: Top Secret

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

Job Description

The Opportunity:

Join our dynamic team as a Computer Systems Analyst and play a crucial role in supporting our fast-paced IT environment. This position offers the chance to enhance your technical skills, work with cutting-edge technologies, and provide essential support to our customers. You will have the opportunity to grow your career through continuous learning and professional development, supported by additional training and the pursuit of relevant certifications. If you are passionate about technology and eager to make a significant impact, this role provides an excellent platform for both personal and professional growth.

Responsibilities

• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Provide timely and effective assistance with IT-related issues.
• Guide customers remotely through system configuration, maintenance, and troubleshooting processes.
• Show a willingness to learn new technologies and adapt to changing requirements.
• Exhibit excellent verbal and written communication skills to respond to users via email, phone, and messaging services.
• Have knowledge of cloud computing concepts and platforms, such as Microsoft Office 365.
• Possess a basic understanding of networking concepts.
• Be familiar with computer hardware, common software applications, and troubleshooting techniques.
• Relevant certifications, such as CompTIA A+, ITIL, or Microsoft certifications, would be advantageous.

Auto req ID 483578BR

Minimum Education Required

High School/GED

Preferred Education

Bachelors

Qualifications

Additional Qualifications/Responsibilities

Required

• Ability to obtain and maintain a Top-Secret Clearance
• Typically requires an Associate's degree or similar technical training, and at least two years of related experience.
• Must possess technical skill and knowledge in computer hardware and software.

Desired

• Additional training will be required to support legacy systems
• A+ Certificate
• Security+ Certificate
• Software knowledge/experience with Active Directory, VPN troubleshooting

Security Clearance

Must have a current favorable determination based on a closed T5 Investigation.

Physical Demands

Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Ability to lift 25 pounds. Some travel may be required.

Minimum Required Hourly Wage

$27.63

Location

City*: Chantilly

State*: Virginia

Job Category

Engineering

Job Code

Engineering Engineering

Affiliate Sponsor

CACI International Inc

Salary Range

>$100,000