Remote Compliance Reporting Specialist III - Training Lead

ADP, Inc.; Grapevine (TX); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health plan

401(k) match

Bonuses

Discounts

Life insurance

Telemedicine

Short & long-term disability

Work-life balance

Job summary

ADP, Inc. in Grapevine, TX is seeking a Compliance Reporting Specialist III to interpret, analyze, research, and report data for Monitoring Authorities while managing daily sorting, processing, and distribution of data from alcohol monitoring devices in accordance with jurisdictional requirements.

An exceptional customer-service mindset is essential; the CRS III reports to the Compliance Supervisor and handles projects of limited complexity while supporting remote operations and training

Qualifications

• High school diploma or equivalent
• At least two years of Compliance Reporting Specialist experience
• At least two years of customer service experience
• Strong attention to detail with the ability to stay focused and recall information
• Strong analytical and critical thinking skills
• Exceptional oral and written communication skills
• Ability to lead group training sessions and manage a classroom environment

Responsibilities

• Ensure efficiency and accuracy when utilizing company systems while protecting the integrity of data dissemination
• Review reports for accuracy and compliance with required data content, formatting, delivery methods, and reporting frequency
• Follow up to correct and transmit all data reports within jurisdictional requirements
• Assist the Compliance Supervisor with conducting research, preparing reports, and gathering appropriate documentation for court testimony, hearings, and other meetings
• Ensure accurate and timely submission of all required reports using company databases and Monitoring Authorities’ proprietary software or data management systems
• Provide support and training to Monitoring Authorities regarding new reports and system changes, as required or requested
• Provide comprehensive one-on-one training to new hires
• Lead quarterly training sessions for CRS I and CRS II staff
• Meet or exceed all assigned deadlines
• Perform other duties as assigned

Skills

Attention to detail

Customer service

Microsoft Office

Analytical thinking

Oral communication

Written communication

Training others

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

ADP, Inc. in Grapevine, TX is seeking a Compliance Reporting Specialist III to interpret, analyze, research, and report data for Monitoring Authorities while managing daily sorting, processing, and distribution of data from alcohol monitoring devices in accordance with jurisdictional requirements.

An exceptional customer-service mindset is essential; the CRS III reports to the Compliance Supervisor and handles projects of limited complexity while supporting remote operations and training