Reporting Specialist I

Smart Start; Grapevine (TX); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Birthday & Anniversary bonus

Telemedicine access

Life insurance and disability

Job summary

Smart Start is seeking a Reporting Specialist I to manage daily sorting, processing, and distribution of data from alcohol monitoring devices and related systems. This role supports Monitoring Authorities in assigned jurisdictions and requires a customer-service mindset.

You will work under the Compliance Supervisor, Monday–Friday, 8AM–5PM, in a fully remote setting. Strong attention to detail and proficiency with Microsoft Office are essential, along with the ability to learn proprietary

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred but not required (0–1+ years).
• Strong attention to detail.
• Proficiency with basic computer skills, including Microsoft Office, and willingness to learn proprietary systems.

Responsibilities

• Understand the collection and distribution of client data to enable efficient and accurate responses to Monitoring Authority and client questions or requests.
• Ensure efficiency and accuracy when utilizing various company databases to maintain client files, while protecting the integrity of data dissemination in accordance with jurisdictional requirements.
• Ensure accurate and timely submission of all photo reviews and document scanning.
• Support the department with the review of daily data communications to assigned Monitoring Authorities.
• Manage correspondence efficiently and respond to inquiries accurately and on time.
• Meet or exceed all assigned deadlines.

Skills

Customer service

Attention to detail

Oral and written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Reporting Specialist I

Full Time Grapevine, TX, US

Compliance Reporting Specialist I (CRS I)

_______________________________________________________________

DEPARTMENT: Compliance

REPORTS TO:Compliance Supervisor

FLSA: Non-Exempt (Hourly)

Schedule: Monday-Friday 8AM-5PM

Why You Should Join Us!

• A comprehensive health plan that includes medical,dental, andvision coverage to ensure you and your family have access to the care you need


• A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals


• Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!


• Positive work environments that offer work/life balance and professional growth


• Mission-driven work making a global impact with local roots


• The opportunity to have hands on work experience with industry leading, innovative technology

Summary

The purpose of this position is to manage the daily sorting, processing, and distribution of data recorded from alcohol monitoring devices and associated data management systems to Monitoring Authorities, in accordance with applicable requirements for assigned jurisdictions.

A customer-service mindset is key to success in this role. The Compliance Reporting Specialist I (CRS I) reports to the Compliance Supervisor and will support projects and matters of limited difficulty.

Responsibilities

Understand the collection and distribution of client data to enable efficient and accurate responses to Monitoring Authority and client questions or requests

Ensure efficiency and accuracy when utilizing various company databases to maintain client files, while protecting the integrity of data dissemination in accordance with jurisdictional requirements

Ensure accurate and timely submission of all photo reviews and document scanning

Support the department with the review of daily data communications to assigned Monitoring Authorities

Manage correspondence efficiently and respond to inquiries accurately and on time

Meet or exceed all assigned deadlines

Perform other duties as assigned

Job Requirements

High school diploma or equivalent

Customer service experience preferred but not required (0–1+ years)

Strong attention to detail

Proficiency with basic computer skills, including Microsoft Office, and willingness to learn proprietary systems

Competent oral and written communication skills

Adaptability and resourceful thinking in potentially challenging or stressful situations

• This is a full remote position, Monday through Friday.


• Vast majority of time is spent sitting in front of a computer.