Reporting Specialist III

ADP, Inc.; Grapevine (TX); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health plan

401(k) match

Bonuses

Discounts

Life insurance

Telemedicine

Short & long-term disability

Work-life balance

Job summary

ADP, Inc. in Grapevine, TX is seeking a Compliance Reporting Specialist III to interpret, analyze, research, and report data for Monitoring Authorities while managing daily sorting, processing, and distribution of data from alcohol monitoring devices in accordance with jurisdictional requirements.

An exceptional customer-service mindset is essential; the CRS III reports to the Compliance Supervisor and handles projects of limited complexity while supporting remote operations and training

Qualifications

• High school diploma or equivalent
• At least two years of Compliance Reporting Specialist experience
• At least two years of customer service experience
• Strong attention to detail with the ability to stay focused and recall information
• Strong analytical and critical thinking skills
• Exceptional oral and written communication skills
• Ability to lead group training sessions and manage a classroom environment

Responsibilities

• Ensure efficiency and accuracy when utilizing company systems while protecting the integrity of data dissemination
• Review reports for accuracy and compliance with required data content, formatting, delivery methods, and reporting frequency
• Follow up to correct and transmit all data reports within jurisdictional requirements
• Assist the Compliance Supervisor with conducting research, preparing reports, and gathering appropriate documentation for court testimony, hearings, and other meetings
• Ensure accurate and timely submission of all required reports using company databases and Monitoring Authorities’ proprietary software or data management systems
• Provide support and training to Monitoring Authorities regarding new reports and system changes, as required or requested
• Provide comprehensive one-on-one training to new hires
• Lead quarterly training sessions for CRS I and CRS II staff
• Meet or exceed all assigned deadlines
• Perform other duties as assigned

Skills

Attention to detail

Customer service

Microsoft Office

Analytical thinking

Oral communication

Written communication

Training others

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Reporting Specialist III

Full Time Grapevine, TX, US

Compliance Reporting Specialist III (CRS III)

_________________________________________________________________

DEPARTMENT: Compliance
REPORTS TO: Compliance Supervisor
FLSA: Non-Exempt (Hourly)
Schedule: Monday-Friday 8AM-5PM

Why You Should Join Us!

A comprehensive health plan that includesmedical, dental, and vision coverage to ensure you and your family have access to the care you need

A401(k) retirement plan with a generous company match to help you save for your future and achieve your financial goals

Other fringe benefits including Birthday & Anniversarybonuses, company-widediscounts, life insurance, telemedicine access, short & long-term disability, and more!

Positive work environments that offerwork/life balance and professionalgrowth

Mission-driven work making a globalimpact with local roots

The opportunity to gain hands-on work experience withindustry-leading, innovative technology

Summary

The purpose of this position is to interpret, analyze, research, and report data for Monitoring Authorities, while managing the daily sorting, processing, and distribution of data recorded from alcohol monitoring devices in accordance with applicable requirements for assigned jurisdictions.

An exceptional customer-service mindset is key to success in this role. The Compliance Reporting Specialist III (CRS III) reports to the Compliance Supervisor, who closely manages the work, and supports projects and matters of limited complexity.

Responsibilities

Ensure efficiency and accuracy when utilizing company systems, while protecting the integrity of data dissemination in accordance with jurisdictional requirements

Review reports for accuracy and compliance with required data content, formatting, delivery methods, and reporting frequency

Follow up to correct and transmit all data reports within jurisdictional requirements

Assist the Compliance Supervisor with conducting research, preparing reports, and gathering appropriate documentation for court testimony, hearings, and other meetings

Ensure accurate and timely submission of all required reports using company databases and Monitoring Authorities’ proprietary software or data management systems

Provide support and training to Monitoring Authorities regarding new reports and system changes, as required or requested

Provide comprehensive one-on-one training to new hires

Lead quarterly training sessions for CRS I and CRS II staff

Meet or exceed all assigned deadlines

Perform other duties as assigned

Job Requirements

High school diploma or equivalent

At least two years of Compliance Reporting Specialist experience

At least two years of customer service experience

Strong attention to detail, with the ability to maintain focus and retain and recall information

Proficiency with computer skills, including Microsoft Office, and the ability to understand and learn proprietary systems

Strong analytical and critical thinking skills

Exceptional oral and written communication skills

Ability to lead group training sessions and manage a classroom environment

Adaptability and resourceful thinking in potentially challenging or stressful situations

Ability to collaborate effectively in a team environment while demonstrating professionalism, courtesy, friendliness, and empathy

This is a fully remote position, Monday through Friday.

The vast majority of time is spent sitting in front of a computer.