Remote Community Health Worker & Care Coordination

Humana; Mansfield (OH); Remote; USD 42,000 - 57,000; Full time

Job summary

Humana seeks a Community Health Worker 1 to support care management by providing non-clinical guidance to members and assisting them in accessing community resources, while upholding privacy and professional standards.

This remote role is Ohio-based with a 40-hour work week. Starting pay ranges from $41,900 to $56,600 per year, plus benefits. Travel to Humana offices for training may be required, and a private home workspace plus a valid driver's license are needed.

Qualifications

• Must reside in the state of Ohio.
• At least 2 years of experience with community resources, health agencies, or social services.
• Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word).
• Exceptional communication and interpersonal skills for building rapport with customers and stakeholders.
• Ability to multi-task in a fast-paced environment.
• Respect for cultural and demographic diversity.
• Strong written communication and advocacy for members at all care levels.
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work.

Responsibilities

• Assist with care management administration and support to assess and evaluate member needs.
• Guide members and families toward and facilitate interaction with resources appropriate for care and wellbeing.
• Support non-clinical activities within care management.

Skills

Microsoft Office

Communication skills

Multitasking

Cultural competence

Written communication

Interpersonal skills

Education

Bachelor's degree in social work or related field

Job description

Humana seeks a Community Health Worker 1 to support care management by providing non-clinical guidance to members and assisting them in accessing community resources, while upholding privacy and professional standards.

This remote role is Ohio-based with a 40-hour work week. Starting pay ranges from $41,900 to $56,600 per year, plus benefits. Travel to Humana offices for training may be required, and a private home workspace plus a valid driver's license are needed.