Remote Commercial Lines Account Manager – Trucking

Insurance Office of America; Edmonds (WA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Career progression opportunities

Work-life balance

Job summary

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring client retention and supporting new business. You will coordinate day-to-day administrative and customer service activities, resolve complex issues, and ensure accurate policy administration and renewals.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license.

Qualifications

• Active P&C license required.
• 3+ years of account management experience or 5+ years in insurance.
• Proficiency in MS Office and analytics.
• Strong communication and organizational skills.

Responsibilities

• Manage assigned book of business and ensure retention.
• Coordinate daily admin and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals and submissions: prepare and negotiate coverages.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

Customer service

MS Office

Education

High School Diploma

CIC designation

Tools

MS Office

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring client retention and supporting new business. You will coordinate day-to-day administrative and customer service activities, resolve complex issues, and ensure accurate policy administration and renewals.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license.