Remote Commercial Insurance Account Manager - Transportation

Insurance Office of America; Aliso Viejo (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Career growth opportunities

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business initiatives. The role requires coordinating day-to-day client service, policy administration, billing, claims, and coverage analyses to ensure accuracy and client satisfaction.

The ideal candidate has 3+ years of account management or 5+ years in insurance, active P&C licensing, and strong analytical, communication, and organizational

Qualifications

• Active licensing in property/c casualty is required.
• 3+ years of account management or 5+ years in the insurance industry.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organization.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: monitor expirations, prepare submissions, and present proposals.
• Maintain agency systems and ensure data accuracy.

Skills

Account management

Insurance knowledge

Communication

Organization

Customer service

Problem solving

Education

CIC or equivalent

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business initiatives. The role requires coordinating day-to-day client service, policy administration, billing, claims, and coverage analyses to ensure accuracy and client satisfaction.

The ideal candidate has 3+ years of account management or 5+ years in insurance, active P&C licensing, and strong analytical, communication, and organizational