Remote Commercial Lines Account Manager — Transportation

Insurance Office of America; Buckeye (AZ); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business, drive retention, and coordinate day-to-day account activities while delivering outstanding client service.

Ideal candidates have 3+ years in account management, an active P&C license, and knowledge of commercial transportation/trucking; strong communication and analytical skills are essential for success in this role.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance industry knowledge

MS Office

Communication

Education

High School Diploma

Tools

MS Outlook

MS Word

MS Excel

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Commercial Lines to manage a book of business, drive retention, and coordinate day-to-day account activities while delivering outstanding client service.

Ideal candidates have 3+ years in account management, an active P&C license, and knowledge of commercial transportation/trucking; strong communication and analytical skills are essential for success in this role.