Remote Commercial Lines Account Manager (PT Hours)

Insurance Office Of America, Inc.; Sierra Madre (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and career courses

Respectful culture and work-life/bal

Job summary

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines in California. The role focuses on managing a book of business, ensuring retention, and supporting new business growth.

You will coordinate day-to-day administrative tasks, service requests, billing, and client communications. The ideal candidate holds an active P&C license, has 3+ years in account management or 5+ years in insurance, and demonstrates strong analytical and organizational skills.

Qualifications

• Active P&C license required.
• Experience in account management within insurance.
• Strong knowledge of brokerage and client needs.
• Proven analytical, problem-solving, and organizational skills.
• Excellent customer service and communication abilities.

Responsibilities

• Manage an assigned book of business with focus on retention and new business.
• Coordinate day-to-day admin and client service tasks.
• Address complex issues with accurate, timely resolutions.
• Monitor policy expirations and renewals.
• Lead renewal proposals and negotiate coverages with carriers.

Skills

Account management

Insurance brokerage

Customer service

Analytical thinking

Education

CIC or equivalent

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines in California. The role focuses on managing a book of business, ensuring retention, and supporting new business growth.

You will coordinate day-to-day administrative tasks, service requests, billing, and client communications. The ideal candidate holds an active P&C license, has 3+ years in account management or 5+ years in insurance, and demonstrates strong analytical and organizational skills.