Remote Commercial Lines Account Manager (P&C Licensed)

Insurance Office Of America, Inc.; Fresno (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America, Inc. (IOA) is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring client retention and supporting new business opportunities. A current P&C license and ability to work Pacific Time Zone hours are required.

California-based candidates with hybrid onsite flexibility are preferred. The role emphasizes leadership of the account management team, responsive client service, renewals, billing, and policy administration, with a

Qualifications

• 3+ years of account management experience or 5+ years in insurance
• Thorough knowledge of insurance brokerage and client needs
• Active P&C license
• Strong communication and client service skills
• Proficient in MS Office applications (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Negotiate coverages and present renewal proposals
• Monitor delinquent accounts and collect balances
• Maintain agency management systems and carrier/vendor platforms

Skills

Account management

Insurance brokerage

Customer service

Analytical thinking

Problem solving

Communication

MS Office

Education

CIC designation (or equivalent)

High School Diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. (IOA) is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring client retention and supporting new business opportunities. A current P&C license and ability to work Pacific Time Zone hours are required.

California-based candidates with hybrid onsite flexibility are preferred. The role emphasizes leadership of the account management team, responsive client service, renewals, billing, and policy administration, with a