Remote Commercial Lines Account Manager - P&C Licensed

Insurance Office of America; BLOOMINGTON (MN); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role involves managing a book of business, retention, and coordinating daily admin and customer service activities.

The candidate will handle policy administration, billing, claims, and renewals with a focus on service excellence. Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring no errors or omissions.
• Direct daily activities of the account management team and maintain agency systems and data accuracy.
• Handle policy administration, billing, claims, and coverage analysis; renewals and client submissions.

Skills

Account management

Insurance knowledge

MS Office

Communication

Analytical skills

P&C license

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role involves managing a book of business, retention, and coordinating daily admin and customer service activities.

The candidate will handle policy administration, billing, claims, and renewals with a focus on service excellence. Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills.