Remote Commercial Lines Account Manager

Insurance Office Of America, Inc.; Eugene (OR); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401K with employer match

Professional growth

Work-life balance

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines to oversee a book of business, retain clients, and support new business development. The role emphasizes service excellence, policy administration, billing, claims handling, and renewal management.

You will lead a team, coordinate with carriers, and maintain agency systems while delivering timely, accurate account management. Ideal candidates possess 3+ years of experience and active licensing.

Qualifications

• Strong analytical, problem-solving and decision-making abilities.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• Active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Ensure data accuracy and timely renewal of policies.

Skills

Analytical skills

Problem-solving

Decision-making

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines to oversee a book of business, retain clients, and support new business development. The role emphasizes service excellence, policy administration, billing, claims handling, and renewal management.

You will lead a team, coordinate with carriers, and maintain agency systems while delivering timely, accurate account management. Ideal candidates possess 3+ years of experience and active licensing.