Remote Commercial Lines Account Manager

Insurance Office Of America, Inc.; Spring Valley (NV); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Professional growth opportunities

Work-life balance culture

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business.

The role involves coordinating day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy across policy management, billing, and renewals. Ideal candidates have an active P&C license, 3+ years in account management or 5+ years in insurance, and strong communication and

Qualifications

• Active P&C license required; CIC or equivalent preferred.
• 3+ years account management or 5+ years in insurance industry.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Communicate workload status with the account team.
• Deliver excellent service and proactively respond to requests.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.

Skills

Account management

Insurance brokerage

Customer service

Active P&C license

CIC (or equivalent)

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office Of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business.

The role involves coordinating day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy across policy management, billing, and renewals. Ideal candidates have an active P&C license, 3+ years in account management or 5+ years in insurance, and strong communication and