Remote Commercial Lines Account Manager

Insurance Office Of America, Inc.; Surprise (AZ); A distancia; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K with employer match

Paid holidays and time off

Professional growth opportunities

Supportive team culture

Descripción de la vacante

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role focuses on managing an assigned book of business, ensuring retention, and supporting new business.

You will coordinate day-to-day admin and customer service tasks, resolving complex issues while ensuring accuracy and compliance. The ideal candidate has 3+ years in account management or 5+ years in insurance, with active licensing (CIC preferred) and strong analytical, communication, and multitasking skills.

Formación

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsabilidades

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.

Conocimientos

Account management

Client needs analysis

Problem solving

Customer service

Educación

High School Diploma

Herramientas

MS Office (Outlook, Word, Excel)

Descripción del empleo

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role focuses on managing an assigned book of business, ensuring retention, and supporting new business.

You will coordinate day-to-day admin and customer service tasks, resolving complex issues while ensuring accuracy and compliance. The ideal candidate has 3+ years in account management or 5+ years in insurance, with active licensing (CIC preferred) and strong analytical, communication, and multitasking skills.