Remote Commercial Insurance Manager - Transportation/Trucking

Insurance Office of America; Mesa (AZ); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid holidays and vacations

401K with employer match

Career growth opportunities

Work-life balance

Community involvement

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business with emphasis on Commercial Transportation & Trucking. Remote work is available within the United States with potential on-site requirements per business needs.

You will support renewals, policy administration, billing, and client service to ensure retention and growth. Ideal candidates have 3+ years in account management or 5+ years in the insurance industry, an active P&C license, and strong

Qualifications

• Active P&C license required.
• 5+ years in insurance account management or 3+ years in account management.
• Strong customer service and communication skills.
• CIC or equivalent professional designation preferred.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Negotiate coverages and present proposals.
• Monitor reports and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure timely completion of activities and transparent communication.
• Deliver excellent service and anticipate client needs.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve performance.
• Demonstrate integrity and leadership in line with IOA values.

Skills

Account management

Client needs analysis

MS Office Proficient

Analytical thinking

Education

High School Diploma

Professional designation: CIC or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business with emphasis on Commercial Transportation & Trucking. Remote work is available within the United States with potential on-site requirements per business needs.

You will support renewals, policy administration, billing, and client service to ensure retention and growth. Ideal candidates have 3+ years in account management or 5+ years in the insurance industry, an active P&C license, and strong