Remote Commercial Insurance Account Manager – Transportation

Insurance Office of America; Nevada (IA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines, supporting a remote role across several western states with on-site flexibility. The role focuses on managing a book of business, renewing policies, and delivering exceptional service to clients in the commercial transportation/trucking sector.

The ideal candidate has 3+ years in account management (or 5+ years in insurance) with active licensing; CIC is preferred.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active license required; CIC or equivalent preferred.
• Strong analytical and problem-solving skills.
• Exceptional customer service, communication, multitasking, and organization.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage assigned book of business and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Provide timely, transparent communication with the account team.
• Deliver proactive, high-quality service and continuous improvement.

Skills

Account management

Insurance brokerage knowledge

Customer service

Communication

Problem solving

Education

High School Diploma

Tools

MS Office

Outlook

Excel

Word

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines, supporting a remote role across several western states with on-site flexibility. The role focuses on managing a book of business, renewing policies, and delivering exceptional service to clients in the commercial transportation/trucking sector.

The ideal candidate has 3+ years in account management (or 5+ years in insurance) with active licensing; CIC is preferred.