Remote Commercial Insurance Account Manager - Transportation

Insurance Office of America; Isla Vista (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, drive client retention and support new business from remote locations across the US.

You will coordinate daily admin and client service, handle policy administration, billing, claims and coverage analysis, and ensure data accuracy in agency systems. The role emphasizes communication, leadership and service excellence.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and prepare submissions.
• Monitor accounts receivable and ensure timely collections; maintain agency systems and data quality.

Skills

Account management

Insurance brokerage

MS Office

Communication

Problem-solving

Team leadership

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, drive client retention and support new business from remote locations across the US.

You will coordinate daily admin and client service, handle policy administration, billing, claims and coverage analysis, and ensure data accuracy in agency systems. The role emphasizes communication, leadership and service excellence.