Remote Commercial Insurance Account Manager - Renewals

Capstone Search Group, Inc.; Virginia; Remote; USD 70,000 - 90,000; Full time

Job summary

Capstone Search Group is seeking an experienced Commercial Insurance Account Manager for a 100% remote role supporting a top insurance team across the country, with work hours aligned to EST.

You will manage renewal processes, quote policies, and coordinate with clients, producers, and underwriters. The position requires strong client service and knowledge of multiple lines of business including GCL, property, BOP, commercial auto, umbrella and workers' comp.

Qualifications

• Minimum five (5) years of commercial insurance client service experience.
• Experience with multiple commercial insurance company rating platforms.
• Experience handling lines: GCL, property, BOP, commercial auto, umbrella, and workers' compensation.

Responsibilities

• Remarket current accounts during renewal periods.
• Quote policies and process changes online through insurer portals.
• Coordinate with clients, producers, and underwriters for follow-up.
• Process auto ID cards, new and renewal policies, endorsements, cancellations, audits, and loss runs.
• Update applications, ACORD forms, and supplemental applications.

Skills

Commercial insurance

Account management

Client service

Rating platforms

Tools

Rating platforms

Job description

Capstone Search Group is seeking an experienced Commercial Insurance Account Manager for a 100% remote role supporting a top insurance team across the country, with work hours aligned to EST.

You will manage renewal processes, quote policies, and coordinate with clients, producers, and underwriters. The position requires strong client service and knowledge of multiple lines of business including GCL, property, BOP, commercial auto, umbrella and workers' comp.