Remote Commercial Insurance Account Manager

Insurance Office of America; Red Bank (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Supportive culture

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to support an assigned book of business. The role emphasizes retention, policy administration, billing, and renewals, with leadership of the account management team.

Remote work is available for candidates in Eastern or Central Time Zones, with on-site hybrid needs per policy. Requires active P&C license; CIC preferred. Competitive salary and benefits offered.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent preferred.
• Strong analytical, problem-solving and decision-making skills.
• Exceptional customer service, communication, multitasking and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business and ensure account retention.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims and coverage analysis.
• Manage policy expirations and renewals; conduct client submissions and negotiate coverages.
• Monitor delinquent accounts and collect outstanding balances.

Skills

Account management

Customer service

Communication

Analytical thinking

Problem-solving

Team leadership

Education

P&C license (active)

CIC designation preferred

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to support an assigned book of business. The role emphasizes retention, policy administration, billing, and renewals, with leadership of the account management team.

Remote work is available for candidates in Eastern or Central Time Zones, with on-site hybrid needs per policy. Requires active P&C license; CIC preferred. Competitive salary and benefits offered.