Strategic Remote Commercial Insurance Account Manager

Insurance Office of America; Pompano Beach (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Bonus potential

Paid holidays

Career progression opportunities

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines with remote work options for candidates in Eastern or Central Time Zones. The role focuses on managing a book of business, ensuring retention, and supporting new business across policy administration, billing, claims, and renewals.

The ideal candidate holds an active P&C license (CIC preferred), demonstrates strong analytical and communication skills, and can lead a team while delivering exceptional client service.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business
• Coordinate day-to-day administrative and customer service activities, resolving complex issues
• Maintain technical competence and industry expertise
• Direct daily activities of the account management team
• Handle customer service requests, policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals

Skills

Account management

Insurance brokerage

Analytical skills

Customer service

Communication

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines with remote work options for candidates in Eastern or Central Time Zones. The role focuses on managing a book of business, ensuring retention, and supporting new business across policy administration, billing, claims, and renewals.

The ideal candidate holds an active P&C license (CIC preferred), demonstrates strong analytical and communication skills, and can lead a team while delivering exceptional client service.