Remote Commercial Collections Specialist | Top Earners

Greenberg, Grant & Richards Inc.; Chicago (IL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% employer paid Medical, Dental &amp

Vision

Great Work Location

401K

Paid Life Insurance

Vacation/PTO

No nights and weekends

Off early on Friday’s

Weekly Meetings and Coaching

Weekly Contests

Job summary

Greenberg, Grant & Richards, Inc. is a leading accounts receivable and commercial collection firm with offices nationwide.

We are seeking a Commercial Collector to join our remote team, handling delinquency resolutions and client contracts with a focus on meeting daily call targets and compliant recovery practices. You will engage business owners by phone and email, applying skip tracing and asset search methods to secure payments, while upholding our standards of exceptional customer service

Qualifications

• High School Diploma or GED required.
• 2 years of collection experience preferred.
• Excellent telephone and customer service skills.
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
• This is a remote opportunity.

Responsibilities

• Understands and applies the terms of clients contracts.
• Notate and pursue successful resolution of defaults.
• Contact business owners by phone and email to resolve delinquency issues.
• Communicate and build trust to overcome objections and resolve the debt.
• Advise business owners of potential actions surrounding defaults.
• Ensure compliance with all laws associated with recovery.
• Meet daily call expectations of 100+ with accounts worked.
• Call debtors to secure payments on past-due accounts.
• Knowledge of skip tracing and asset searches preferred.
• Successfully manages a queue of 200+.
• Must have the ability to exceed daily, weekly, and monthly expectations consistently.
• Must follow established policies & procedures.
• Must take direction well and be self-motivated.
• Other duties as assigned

Skills

Telephone skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Greenberg, Grant & Richards, Inc. is a leading accounts receivable and commercial collection firm with offices nationwide.

We are seeking a Commercial Collector to join our remote team, handling delinquency resolutions and client contracts with a focus on meeting daily call targets and compliant recovery practices. You will engage business owners by phone and email, applying skip tracing and asset search methods to secure payments, while upholding our standards of exceptional customer service