Remote Commercial Analytics & Operations Lead

Q'apel Medical

United States

Remote

USD 120,000 - 180,000

Full time

11 days ago

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Job summary

Q'Apel Medical in the United States is seeking a Manager, Commercial Analytics & Operations to lead analytics, reporting, and systems that support the commercial organization. This individual contributor role owns recurring reports, dashboards, KPIs, and performance analytics, translating data into actionable insights to improve commercial execution.

You will collaborate with the Salesforce Administrator and sales leadership to ensure accurate data, aligned territories, and scalable processes,

Qualifications

Bachelor's degree in Business, Finance, Economics, Analytics, Data Science, Life Sciences, or related field.
5+ years of progressively responsible experience in commercial analytics, sales operations, commercial operations, business intelligence, revenue operations, or a similar role; experience supporting a field-based commercial organization is required, and medical device, biotechnology, pharmaceutical, or other healthcare industry experience is strongly preferred.
Demonstrated experience developing and maintaining recurring commercial reports, dashboards, KPIs, and performance analytics, with the ability to analyze complex datasets, investigate discrepancies, identify meaningful trends, and translate findings into actionable business insights.
Advanced proficiency in Microsoft Excel, including complex formulas, lookups, pivot tables, data validation, and analytical modeling, and strong proficiency in Microsoft PowerPoint with the ability to create clear, leadership-ready presentations.
Demonstrated proficiency with Tableau, including building, maintaining, and improving dashboards and data visualizations.
Demonstrated proficiency with Salesforce, including reports, dashboards, data structures, users, roles, and hierarchies, plus experience partnering with a Salesforce Administrator or technical resource to translate business needs into system and reporting requirements; Salesforce administration experience or certification is a plus but not required.
Experience supporting commercial planning activities such as quota development, territory analysis, account targeting, field-force expansion, hiring analysis, or resource allocation is strongly preferred; experience with external market, claims, procedure-volume, or other healthcare data sources is preferred.
Strong understanding of data quality, metric governance, reporting consistency, and process improvement, with experience improving commercial processes, reporting workflows, or systems in a growing organization.
Strong business acumen, exceptional attention to detail, and a proactive, curious problem-solving approach, with the organizational and project-management skills to manage recurring deliverables, operational responsibilities, and ad hoc priorities in a fast-paced, high-growth environment.
Ability to work independently with limited oversight while collaborating effectively across functions and levels of the organization; strong written, verbal, presentation, and interpersonal communication skills; sound judgment in handling confidential information; and willingness to travel occasionally for company and commercial meetings.

Responsibilities

Own development and maintenance of recurring commercial reports, dashboards, and scorecards across key performance measures such as revenue, quota attainment, sales pacing and projections, product performance, regional and territory performance, account activity, utilization, and other defined KPIs, including Tableau dashboards.
Ensure reporting and data accuracy by reconciling sources, maintaining consistent metric definitions, calculation methodologies, reporting logic, business rules, and documentation, monitoring data completeness and timeliness, resolving discrepancies, and validating reporting changes.
Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, gaps, risks, and growth opportunities; support segmentation, targeting, and prioritization using internal data and external market data.
Own analytical preparation for Quarterly Business Reviews and leadership meetings, including performance summaries, key trends and variances, opportunities and risks, and leadership-ready charts and presentations.