Remote Collision Repair Specialist II — I-CAR Certified

Wheels, Inc.; Alton (IL); Remote; USD 51,000 - 71,000; Full time

Job summary

Wheels, Inc. is seeking a Repair Specialist II to manage highly technical collision repairs for client vehicles. You will review repairs, authorize estimates, and negotiate costs using I-CAR/ASE standards within Wheels guidelines.

This full-time, remote role requires at least five years in auto adjusting or appraising, plus I-CAR Platinum Certification. You will collaborate with drivers, shops, and network management to ensure timely, quality outcomes.

Qualifications

• Minimum of five years’ automobile adjusting or appraising experience.
• I-CAR Platinum Certified, maintained on an annual basis.
• PC familiarity including Windows, ADP estimating systems, and other Wheels supported systems.

Responsibilities

• Review and authorize collision repairs and/or repair recommendations on behalf of Wheels clients.
• Review and approve high-dollar repair estimates utilizing I-CAR resources and crash guides (Mitchell, CCC).
• Adhere to reference guides for parts pricing and labor times and rates.
• Negotiate repair costs to published fleet price or Wheels Network rates and times.
• Issue and verify accuracy of purchase orders.
• Approve repairs based on mileage, service age, prior repair history; including safety repairs within client parameters.
• Handle complex technical issues including engine, axle, transmission, restraints, frame/subframe repairs, drivability and electrical diagnostics.
• Assist with file management, coaching, and training as needed.

Skills

Collision procedures

Negotiation skills

Customer service

Problem solving

Microsoft Office

Education

I-CAR Platinum Certified

Tools

Windows

ADP estimating systems

Wheels supported systems

Job description

Wheels, Inc. is seeking a Repair Specialist II to manage highly technical collision repairs for client vehicles. You will review repairs, authorize estimates, and negotiate costs using I-CAR/ASE standards within Wheels guidelines.

This full-time, remote role requires at least five years in auto adjusting or appraising, plus I-CAR Platinum Certification. You will collaborate with drivers, shops, and network management to ensure timely, quality outcomes.