Remote Collision Repair Specialist II – I-CAR/ASE

Wheels, LLC; Chicago (IL); Remote; USD 51,000 - 71,000; Full time

Job summary

Wheels, Inc. is seeking a Repair Specialist II to review, authorize and manage complex collision repairs for client vehicles under I-CAR and ASE standards.

This role emphasizes cost efficiency, accuracy, and adherence to Wheels' policies within the Collision Management Department. You will work with suppliers and internal teams to approve high-dollar estimates, manage purchase orders, and coach junior staff.

Qualifications

• Five years’ automobile adjusting or appraising experience required.
• I-CAR Platinum Certified, maintained annually.
• PC familiarity including Windows and estimating systems.

Responsibilities

• Review and authorize collision repairs on behalf of Wheels clients.
• Review and approve high dollar repair estimates using I-CAR resources and crash guides.
• Adhere to reference guides for parts pricing and labor times.
• Negotiate repair costs to fleet price or Wheels network rates.
• Issue and verify purchase orders.
• Approve proper repairs based on mileage, history, and safety considerations.
• Handle complex technical issues including engine and subsystems diagnostics.
• Expedite high-dollar repairs with timely follow-up.
• Maintain knowledge of collision procedures and client needs.
• Assist with managing difficult files.
• Answer repair-related questions from drivers and shops.

Skills

MAP & Collision procedures

Collision repair knowledge

Negotiation skills

Windows & MS Office

Driver Services understanding

Education

Five years in automobile adjusting or appraising

I-CAR Platinum Certified

PC familiarity (Windows, ADP estimating systems)

Tools

Mitchell

CCC

ADP estimating systems

Job description

Wheels, Inc. is seeking a Repair Specialist II to review, authorize and manage complex collision repairs for client vehicles under I-CAR and ASE standards.

This role emphasizes cost efficiency, accuracy, and adherence to Wheels' policies within the Collision Management Department. You will work with suppliers and internal teams to approve high-dollar estimates, manage purchase orders, and coach junior staff.