Remote Collections Specialist — Unlimited Earnings Potential

Alliance Collection Agencies Inc.; Matthews (NC); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with bonus eligibility

Generous PTO

Company-provided equipment

Employee discounts

Job summary

Alliance Collection Agencies, Inc. seeks to hire Collection Representatives for a fully remote role. Candidates must be residents of approved states and complete onboarding including background checks.

The position focuses on negotiating payment plans for past-due balances with a professional, compliant approach. Training provides a base of $20/hour during classroom learning; post-training compensation is $17/hour plus performance-based bonuses/commission, with higher earning potential as

Qualifications

• High school diploma or equivalent is required.
• Ability to pass background checks and onboarding processes.
• Comfort working remotely with a private home office.

Responsibilities

• Handle high-volume outbound and inbound calls with professionalism.
• Negotiate payment arrangements that meet consumer and company goals.
• Meet and exceed performance metrics (quality, compliance, collections).
• Maintain accurate documentation and follow applicable laws and standards.
• Build trust quickly through active listening and clear communication.

Skills

Outbound calls

Negotiation

Communication

Documentation

Time management

Education

High School Diploma

Job description

Alliance Collection Agencies, Inc. seeks to hire Collection Representatives for a fully remote role. Candidates must be residents of approved states and complete onboarding including background checks.

The position focuses on negotiating payment plans for past-due balances with a professional, compliant approach. Training provides a base of $20/hour during classroom learning; post-training compensation is $17/hour plus performance-based bonuses/commission, with higher earning potential as